Connect With Wescom Financial
Phone
Credit Union:
1-888-4WESCOM (1-888-493-7266)
Automated banking with Teller#Phone:
1-877-4TELLER (1-877-483-5537).
TTY (Teletype) for the speech and hearing impaired:
1-888-937-2661
From outside the United States:
1-626-535-1000
The Wescom phone hours are from 7 a.m. to 8 p.m. Monday - Friday, 8 a.m. to 5 p.m. on Saturday, and closed Sundays. The Contact Center is not available on holidays when the Credit Union is closed. See below for a complete list of holidays Wescom is closed to observe.
Appointments
Schedule Video, In-Branch, or Over-the-Phone Appointments
We encourage you to schedule your appointments in advance so we can prepare for your visit.Appointment scheduling is currently unavailable for our Monterey County Branch locations (King City, Marina, Salinas, Soledad).
Appointments are available for the following services:
- Account Updates
- Auto Loan
- Cash Withdrawal (over $5000) – Please allow 2-3 business days
- Credit Card
- Home Equity Lines of Credit (HELOC)
- Mortgage Loans
- Insurance Services
- Investments
- New Accounts
- Notary
- Personal Loan
Chat
Contact Wescom by Chat
For account assistance or questions, please log in to Online Banking and click the chat tab on the right side of the page.
Chat hours availability:- 7 a.m. to 8 p.m. Monday – Friday
- 8 a.m. to 5 p.m. on Saturday
- Closed Sunday
Chat is not available on holidays when the Credit Union is closed. See below for a complete list of holidays Wescom is closed to observe.
Member relations and general products & services questions only.
mail@wescom.orgPlease do not send account specific inquiries or requests to this mailbox. For account assistance or questions, please log in to Online Banking and send your message using your secure mailbox.
Online Banking General Questions only.
online@wescom.org
For Online Banking access assistance, please contact us at:
1-888-4WESCOM (1-888-493-7266) during regular business hours.
General Purpose mailing address:
Wescom Financial
P.O. Box 7058
Pasadena, CA 91109-7058
Mailing address for Real Estate Loans
Real Estate inquiries are accepted in writing by U.S. Mail only.
Wescom Financial
P.O. Box 68063
Anaheim, CA 92817
Holiday Schedule
Wescom Financial will be closed on the following holidays:
- New Year's Day (Jan. 1)
- Martin Luther King Jr. Day (Jan. 19)
- Presidents Day (Feb. 16)
- Memorial Day (May 25)
- Juneteenth (June 19)
- Independence Day (July 4)
- Labor Day (Sep. 7)
- Indigenous Peoples’ Day (Oct. 12)
- Veterans Day (Nov. 11)
- Thanksgiving Day (Nov. 26)
- Christmas (Dec. 25)
Lost or Stolen Wescom VISA Credit Card or Debit Card
Call 1-888-4WESCOM (1-888-493-7266) or log in to Online Banking or the mobile app and select the Card Center.
Fraud Alert Verification
Call 1-800-377-1809 to verify account activity for debit and credit cards.
Wescom Direct Deposit
Wescom Routing Number: 322079353
To sign up for Direct Deposit of your next paycheck, retirement check, government check, or other recurring deposit to your Wescom account, follow these easy steps:
- Download and print our Direct Deposit Authorization Form
- On the form, provide:
- Your name.
- Your Social Security Number.
- The number of the Wescom account into which you want your check electronically deposited.
Checking
If you want your entire check deposited into your primary checking account, indicate Checking on the form and provide your account information. Be sure to include your primary six-digit account number, your checking ID number, AND the special clearing number. Alternately, you can attach one of your voided checks.
Savings
If you want your entire check deposited into your savings account, indicate Savings on the form and provide your primary
Wescom account number and your individual savings ID number. If your primary account number has less than six digits, be sure to place leading zeroes (0) to make six digits. For example, if your account number is 678, you would enter 000678.
Combinations
If you want your deposit split between two or more Wescom accounts, or if you want a portion of your check sent to another financial institution, call us at 1-888-4WESCOM (1-888-493-7266) after your first Direct Deposit is made. We'll set up the fund transfers according to your wishes.
Our Locations
- Wescom General Branch Hours: Mon.-Fri. 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m.
- Wescom UCLA Campus Branch open: Mon.-Fri. 10 a.m. to 5 p.m., Saturday 10 a.m. to 4 p.m.
- Knott's Berry Farm Branch open: Monday- Saturday 9 a.m. to 6 p.m., closed Sunday.
- Wescom members can use their Wescom debit card at any participating Coinstar® Kiosk and enjoy a reduced fee of just 5%* — lower than standard Coinstar coin-to-cash fees.* Find a Kiosk.
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