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Contact

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Connect With Wescom

Chat

Contact Wescom by Chat

For account assistance or questions, please log in to eBranch and click the chat button in the upper-right corner.

Chat hours availability: 
  • 6 a.m. to 10 p.m. Monday – Friday
  • 8 a.m. to 10 p.m. on Saturday
  • 9 a.m. to 6 p.m. on Sunday

Chat is not available on holidays when the Credit Union is closed. See below for a complete list of holidays Wescom is closed to observe.

Email

Member relations and general products & services questions only.

mail@wescom.org
Please do not send account specific inquiries or requests to this mailbox. For account assistance or questions, please log in to eBranch and send your message using your secure mailbox.

eBranch General Questions only.
ebranch@wescom.org

For eBranch access assistance, please contact us at
1-888-4WESCOM (1-888-493-7266) during regular business hours.

Member Feedback:
webmaster@wescom.org

Phone

Credit Union: 
1-888-4WESCOM (1-888-493-7266)

Automated banking with Teller#Phone:
1-877-4TELLER (1-877-483-5537).

TTY (Teletype) for the speech and hearing impaired:
1-888-937-2661

From outside the United States:
1-626-535-1000

The Wescom phone hours are from 6 a.m. to 10 p.m. Monday - Friday, 8 a.m. to 10 p.m. on Saturday, and 9 a.m. to 6 p.m. on Sunday. The Contact Center is not available on holidays when the Credit Union is closed. See below for a complete list of holidays Wescom is closed to observe.

Mail

General Purpose mailing address:

Wescom Credit Union
P.O. Box 7058
Pasadena, CA 91109-7058


Mailing address for Real Estate Loans

Real Estate inquiries are accepted in writing by U.S. Mail only.
Wescom Credit Union
P.O. Box 68063
Anaheim, CA 92817

Holiday Schedule 2021
Wescom Credit Union will be closed on the following holidays:
  • New Year’s Day (Jan. 1)
  • Martin Luther King Jr. Day (Jan. 18)
  • Presidents Day (Feb. 15)
  • Easter (April. 4) (Call Center will be closed)
  • Memorial Day (May 31)
  • Independence Day (July 5)
  • Labor Day (Sep. 6)
  • Columbus Day (Oct. 11)
  • Veterans Day (Nov. 11)
  • Thanksgiving Day (Nov. 25)
  • Christmas Eve (Branches close at 1 p.m. — Call Center & Chat 2 p.m.)
  • Christmas (Dec. 25)
  • New Year's Eve (Branches close at 1 p.m. — Call Center & Chat 2 p.m.)


Lost or Stolen Wescom VISA Credit Card or Debit Card

Call 1-888-4WESCOM (1-888-493-7266) or log in to eBranch or the mobile app and select the Card Center.

Fraud Alert Verification

Call 1-800-377-1809 to verify account activity for debit and credit cards.

Wescom Direct Deposit

Wescom Routing Number: 322079353

To sign up for Direct Deposit of your next paycheck, retirement check, government check, or other recurring deposit to your Wescom account, follow these easy steps:

  • Download and print our Direct Deposit Authorization Form
  • On the form, provide:
    • Your name.
    • Your Social Security Number.
    • The number of the Wescom account into which you want your check electronically deposited.

Checking

If you want your entire check deposited into your primary checking account, indicate Checking on the form and provide your account information. Be sure to include your primary six-digit account number, your checking ID number, AND the special clearing number. Alternately, you can attach one of your voided checks.

Savings

If you want your entire check deposited into your savings account, indicate Savings on the form and provide your primary

Wescom account number and your individual savings ID number. If your primary account number has less than six digits, be sure to place leading zeroes (0) to make six digits. For example, if your account number is 678, you would enter 000678.

Combinations

If you want your deposit split between two or more Wescom accounts, or if you want a portion of your check sent to another financial institution, call us at 1-888-4WESCOM (1-888-493-7266) after your first Direct Deposit is made. We'll set up the fund transfers according to your wishes.

Our Locations

  • Wescom Branches open Mon.-Fri. 9 a.m. to 6 p.m., Saturday 9 a.m. to 4 p.m., closed Sunday.
  • Wescom UCLA Campus Branch open Mon., Tues. & Thurs. 10 a.m. to 5 p.m., closed Sat. & Sun.
  • Drive-up ATMs available at select branches: Anaheim, Hawthorne, Redlands, & Signal Hill
  • Personal protective wear is required when visiting any Wescom branch. Learn More.
  • Coin counting machines available at all branches.
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Most Common Questions

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