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TouchPoints
2020Winter

Say Hello to Rewards

Image of signature membership icons

Signature Membership is our way of recognizing you for your relationship with the Credit Union. Make 2020 the year of earning rewards and qualifying for Signature Membership.

Welcome Signature Membership

Every time you choose Wescom for your auto loan, mortgage, or other banking services, you'll earn Signature Relationships that qualify you for rewards such as the $8 monthly Checking Account fee waiver,* rate discounts on new Wescom Auto Loans,** and free FICO® Score Summary in eBranch.***

There are two progressive levels of Signature Membership:

To learn more about Wescom Signature Membership call 1-888-4WESCOM (1-888-493-7266), stop by a branch, or visit wescom.org.

*Waived for Platinum Signature Members and Signature Members; New Checking Accounts for the first 90 days; members age 18 through 25 who are active eBranch/mobile users (logged on to eBranch/mobile within the calendar month), and who have opted out of paper statements; Youth Accounts (members through age 17) select GenEdge accounts opened before 12/31/2015; primary account holders age 60 and older; qualified UCLA students; fiduciary accounts, and Club and Organization Accounts.

**Visit wescom.org to view the complete Signature Membership terms and conditions.

***FICO® Score Summary through Wescom is complimentary for members with an active Wescom loan in good standing, Signature Members, and Platinum Signature Members. Members must opt-in to receive FICO® Score Summary. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.


Wescom Chat & Phone Hours Extended

More Time to Serve You

Friendly woman Contact Center Representative

We heard your feedback and we’re making changes to increase accessibility and exceed your expectations. Our Member Contact Center has extended its Chat and Phone hours:

Monday through Friday from 6 a.m. to 10 p.m.

Saturday from 8 a.m. to 10 p.m.

Sunday 9 a.m. to 6 p.m.

Enter Your Account Number When You Call Us

When you call 1-888-4WESCOM (1-888-493-7266) to speak with a Contact Center Representative, be sure to say or enter your account number. If you don't have your account number handy, you may enter your Wescom Debit or MyRewards Visa® Credit Card number when prompted. This will help us quickly identify your account and save you time.

Finding Your Account Number

You can easily locate both your account number and the Wescom Routing Number on one of your checks, in eBranch, or the Wescom Mobile Banking App. In eBranch, select Account Info from the menu and choose Routing & Account Number. In mobile, select the menu from the top left and choose Routing & Account Number.


Did You Know?

Image of laptop viewing credit score

Check Your FICO® Score for Free in eBranch

Signature Members, Platinum Signature Members, and members with a Wescom loan can check their FICO® Score in eBranch every month – for free! Your FICO® Score is based on your Experian credit report and helps lenders assess your creditworthiness.

Every month you’ll be able to:

Just log in to eBranch and select the “FICO® Score” option from balances or from the Account Info menu to enroll today. For questions or more information, visit wescom.org or call us at 1-888-4WESCOM (1-888-493-7266).

*FICO® Score Summary through Wescom is complimentary for members with an active Wescom loan in good standing, Signature Members, and Platinum Signature Members. Members must opt-in to receive FICO® Score Summary. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.