Wescom's Card Purchase Alerts FAQ
What are Card Purchase Alerts?
Card Purchase Alerts are notices that are sent to you via email or text messages each time your Wescom Visa Card or Wescom ATM or Check Card is used.
What will my alert look like?
Alerts for signature- and PIN-based transactions will look slightly different. Please see the samples below:
Sample alert for signature-based transactions:
Wescom Card ending 00 was used at THE CAFE in PASADENA US for a 20.00 USD purchase. Questions, email email@example.com
Sample alert for PIN-based transactions:
The following card purchase was recorded on your account ending with 00.
Share: WESCOM CHECKING
Last four digits of card number: 0000
Description: POS FOOD THE GROCER
How do I sign up for Card Purchase Alerts?
You can sign up for Card Purchase Alerts through eBranch.
How will I receive Card Purchase Alerts?
Card Purchase Alerts can be sent via email, text message, or both for even greater security.
What information do I get with Card Purchase Alerts?
Card Purchase Alerts will indicate the purchase amount, merchant name, merchant location (where available), and the last two digits of your Visa Card. See above for a sample Card Purchase Alert.
How long does it take for Card Purchase Alerts to be delivered?
Signature-based transaction Alerts are typically delivered almost immediately, but this delivery time may vary depending on wireless service and coverage in your area.
Is there a fee for Card Purchase Alerts?
No. Card Purchase Alerts are free to use. However, if you opt for text message alerts, please know that your carrier's standard charges may apply. We suggest you check with your provider for details about your wireless plan's fees and charges.
How are Wescom's Card Purchase Alerts different from Wescom's Account Alerts?
While there is some crossover, Wescom's Account Alerts cover more than your Wescom Check Card and Wescom Visa Card. Account Alerts can notify you of activity on any of your Wescom shares accounts, such as when a check clears, when a stop payment expires, when you receive a deposit, or even when it's your anniversary. For more details on Wescom's free, customizable Account Alerts, click here.
What's required to sign up for Card Purchase Alerts?
All Wescom ATM, Credit and Check Cards are eligible to enroll for Card Purchase Alerts. Simply log on to eBranch to get started.
Can I enroll multiple cards for Card Purchase Alerts?
Yes, you can enroll multiple Check Cards, Credit Cards or a combination of both for Card Purchase Alerts.